POLICY INFORMATION
PROCESSING AND HANDLING TIME
Once an order is placed on our website, please allow 24-72 hours (1-3 business days) for the order to be processed with a shipping label printed, prepared and packed, ready for shipment.
PAYMENTS
All items are subject to taxes and shipping charges. Orders that contain multiple items may incur a higher shipping cost. We actively try to maintain low shipping cost on all our orders. On occasion there may be an instance where tax rates and shipping may vary prior to your notification. Please consult us prior to submitting your order if you have questions.
SHIPPING
USA ($7.00 USD) - We ship all domestic orders via USPS Priority Mail. Please allow 1-5 business days for shipping depending on location. We ship from California.
INTERNATIONAL ($33 USD) - We ship orders via USPS to all International locations. All shipments will have tracking number provided. Please allow 7-14 business days for shipping. *International orders are subject to Duties & Taxes by the destination country's government. VURS is not responsible for these charges or fees.
REFUND POLICY
Our goal is for you to be confident with your purchase from VURS. If, for any reason, you are not satisfied, we are more than willing to process an exchange.
We will accept exchanges up to 30 days from the delivery date. Exchanges will only be accepted if clothing is unworn and in good condition. Please email vursclothing@gmail.com with details on exchanging your item. Customers will be responsible for return shipping to VURS. Once received, your exchange will be shipped free of charge.
PROCESSING AND HANDLING TIME
Once an order is placed on our website, please allow 24-72 hours (1-3 business days) for the order to be processed with a shipping label printed, prepared and packed, ready for shipment.
PAYMENTS
All items are subject to taxes and shipping charges. Orders that contain multiple items may incur a higher shipping cost. We actively try to maintain low shipping cost on all our orders. On occasion there may be an instance where tax rates and shipping may vary prior to your notification. Please consult us prior to submitting your order if you have questions.
SHIPPING
USA ($7.00 USD) - We ship all domestic orders via USPS Priority Mail. Please allow 1-5 business days for shipping depending on location. We ship from California.
INTERNATIONAL ($33 USD) - We ship orders via USPS to all International locations. All shipments will have tracking number provided. Please allow 7-14 business days for shipping. *International orders are subject to Duties & Taxes by the destination country's government. VURS is not responsible for these charges or fees.
REFUND POLICY
Our goal is for you to be confident with your purchase from VURS. If, for any reason, you are not satisfied, we are more than willing to process an exchange.
We will accept exchanges up to 30 days from the delivery date. Exchanges will only be accepted if clothing is unworn and in good condition. Please email vursclothing@gmail.com with details on exchanging your item. Customers will be responsible for return shipping to VURS. Once received, your exchange will be shipped free of charge.